The first time you clock-in you will be prompted to allow CareLinx access to your location.
When you get this pop-up, click 'Allow' in order for the CareLinx application to get permission to access your location.
I didn't allow access, what do I do now?
Android
Step 1: Go to your settings and under 'Network connections' click on 'Location'
Step 2: Make sure the button on the right hand corner is 'ON'
If the location is 'ON' your GPS should be working.
iOS
Step 1: Go to your settings and click on 'Privacy'
Step 2: Click on 'Location Services'
Step 3: Scroll down and click 'CareLinx'
ℹ️ If you are still having trouble or have any other questions, please send us an email at support@carelinx.com with a detailed description of your issue and we will get back to you as soon as possible.