Once you have passed your background check, you can view the report on your profile.
Your background check results may take between 3-5 business days to come in; after which, it will appear on your profile.
Step 1: Go to your profile
Click 'View' right next to 'Background check passed'.
Step 2: Click view report
This page will tell you the date when you passed your background check and a confirmation number. Click 'VIEW REPORT' in order to see your background check. You will have access to a report that you can print out or you can request the report to be mailed to you.
Tip 💡: You can click this short-cut link: View background check report to go straight to your report.
Note that for enhanced security, we protect your background check report with your date of birth. Just enter the date of birth that you provided when you submitted the background check and you will gain access to the report.
If more than 5 business days have passed, and you have not gotten your results, contact us at email@example.com, and we will be happy to look into it.
*Occasionally, caregivers accidentally make multiple accounts. Make sure you are logged into the correct account.
ℹ️ If you are still having trouble or have any other questions, please send us an email at firstname.lastname@example.org with a detailed description of your issue and we will get back to you as soon as possible.