There are many reasons why funds may get delayed. 

  • Different methods of payments make take longer to process

  • Bank holidays may prolong the time it takes to receive payment via bank transfer 

  • If you have not received your funds within 5-7 business days, please email us at, so that we can work with the family to get your payment processed as soon as possible

 ℹ️  If you are still having trouble or have any other questions, please send us an email at with a detailed description of your issue and we will get back to you as soon as possible.

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